Complaints regulation
If you have a complaint or a comment for the USC, you can complete the complaint form below. You can read exactly how this works in our complaints procedure. Your complaint or comment will be processed and answered as quickly as possible.
Confidential Counsellor for Unacceptable Behavior
If you have been subjected to (sexual) intimidation, bullying, aggression, violence or discrimination, you can contact the confidential counsellors on unacceptable behaviour. They have a fully independent position and everything you discuss will be treated with the utmost confidence.
What can the confidential counsellor do for you?
The confidential counsellor on unacceptable behavior is there to:
- listen to your complaint, give advice and offer support.
- provide information on ways in which you might resolve the problem, and how you can submit a formal complaint.
- provide guidance if you would like mediation to take place or you wish to submit a complaint to the complaints committee.
- ensure that you receive adequate follow-up support.
Complaints Committee for Unacceptable Behavior
Formal complaints about unacceptable behaviour can be submitted to the Complaints Committee for Unacceptable Behavior. This can result in disciplinary measures being taken. The confidential counsellor can provide you with further information about the committee and assist you in submitting a complaint to them. Your complaint will always be dealt with in the strictest confidence.
Complaints regulation Leiden University
You can find more information about procedures concerning unacceptable behaviour in the Leiden University Regulations on Complaints Relating to Unacceptable Behaviour: (sexual) harassment, bullying, aggression, violence and discrimination.